"I been to T&T Seafood restaurant for years, 25% of the time was MEDIOCRE SERVICE but the food was good quality so kudos to the cooks but needs improvement on customer service towards the servers in front of house. I had dealt with customer service before in the food industry and I knew something was lacking of customer service. On December 23, 2021 at 3:30PM I let our server know that we want water and hot tea. He said okay. But we waited there for around 15-20 min later, nothing was placed on our table. No water or hot tea plus we were ready to order our food. We went to the counter to tell our server that we are ready to order but 5 min later, they still ignored us. And they are not even busy. We just left the restaurant unsatisfied without them even taking our order. We thought T&T improved its customer service but its still the same. We gave them a chance but nothing has improved. Im going to order takeout from T&T from on now because I don’t trust their customer service anymore. Food quality is perfect but service is terrible."
