Wine • Bars • Italian • Breakfast
"The worst reservation experience of my life and I eat out 2-4 times a week. My family went to host desk asking for a table and they said 15 min but they would text us when table was ready. 30 min later had not heard so sent my son back to ask and they said ten more minutes. So we continued to walk around the neighborhood and 15 min later went back and they said they had text and phoned but no response so they gave away our time and it would be another ten minutes for another table. I did not receive either a text or call and we used my wife's phone to try both and if course they worked. We went down the stairs and came back ten minutes later and they said they gave away the table because we didn't wait up top. Dee the Host was awful and obviously needed some training. In my entire life I have never had such an awful experience and my family can never get that hour back. I am sure the owner would never accept such behaviour from their staff or the manager. The room looked nice and the food who knows, but if they treat us like this I am sure they have treated many others. The hostess staff should be fired. We literally went back 4 times and got treated in an incredibly disrespectful way. For those of you who don't reward bad behaviour, I am sure you will agree to spend your dollars with entrepreneurs and family restaurants who are not so disrespectful."
