Deluxe Breakfast Bundle
Mcdonald's

Mcdonald's

9141 Central Ave, Montclair I-91763, United States

Meat • Fries • Cheese • American


"Very busy location Clean Well lit Staff appears to move slow It was fairly busy when I arrived at 10:57 a.m. to pick up a Doordash order. However, I was told they didn't have it. I contacted Doordash Support and was instructed to place order Inotified customer of situation. She thanked me for the update. When I went to place order the employee in the front asked forthe Order Number. I was told it had been received and order would be completed. It turned out to be a very long wait andnotified customer again. During my wait I observed the employees in the front and back appear to move rather slow despite thefact the Manager was working alongside them. I also observed and heard an employee totally dismiss a customer who had walked inand asked if anyone was taking orders since there was nobody in the front. The employee replied she was on her break andproceeded to walk past into the back of restaurant. It appeared employee was part of Management by their uniform. The customergot visibly upset and walked out. Totally unacceptable. I would not have the blamed the customer if she would have asked forthe Manager. But she didn't. If a Mystery Shopper would have seen and heard all of this they would have given this location avery low score. In total I waited 29 minutes! I proceeded to deliver order. Customer was not upset and very understanding. Iwould hesitate to return to this location again."