"Unfortunately I have to write this poor review because our entire group was harassed and abused at The Thirsty Merchant on Sunday, June 4, 2023 by Kim the bar manager (blonde, tattoos, slim build). It started when the hostile security guard (African American male) yelled aggressively at my friend who had a small french bull dog and in the outdoor patio, even though other dogs were also present at the time. Apparently we were in the wrong section of the outdoor patio and were asked to relocate because of the dog. So we relocated to the proper section of the outdoor patio. And then suddenly the manager Kimmy arrives, asking my friend to leave. We told her that the dog had documentation for being a Certified Service Dog but instead she rolled her eyes at us and told my friend to Get the hell out. So my friend leaves with her dog but the rest of us stay to finish our drinks. When I asked the manager for her name, she said it was Julie . However I soon discovered from the security guard and bartender Nick that she lied about her name. Her name is not Julie it 's actually Kim! Completely unprofessional and unethical on her part especially as her role as a manager. The security guard himself admitted that the management has always been an issue, and many patrons have complained about her and her husband Justin (long beard with tattoos) who is also the manager. Apparently they are currently petitioning to fire the managers and get new ones!! Sign me up. So the assault occurred as Kim and Justin were clocking out around 6 pm. As she walked out I called her out on her real name and then she told me and my friends to get out...and then she splashed her water bottle all over us! THE MANAGER POURED HER WATER ON US!! Mind you, this was also in the presence of other small children...completely reprehensible and unacceptable, especially in the presence of babies and kids. You can only imagine our shock and disgust at Kim! Isn 't this a form of assault? Her husband, Justin (the other manager long beard, tattoos) approached us and got right in my face and said Get the FU*K out now and was also hostile to our entire group, causing an unnecessary scene in front of patrons. I also would not be surprised if both Justin and Kim were under the influence at the time. How do you approach an issue when the managers ARE THE ISSUE? Since this incident, we have been trying to get hold of the owners but apparently the bartenders do not have any contact information of the owners, or they are simply trying to act oblivious to save their unethical and disrespectful managers. Regardless, our experience at The Thirsty Merchant was very poor and we advise all patrons, families and children to take caution and be mindful of their own safety if they encounter Kimmy and Justin!"
