"The food was supposed to be ready at 10:43am, but when we arrived at 10:56am, it was not ready. My wife explained that it was an online order, but the lady said it was not ready. My wife waited until 11:10am, when the lady finally said the food was ready and had been sitting there getting cold for 20 minutes. It was disappointing to see a well-known restaurant like La Segunda have such logistical issues. Paying $27.93 for cold sandwiches was unacceptable. This experience occurred at the Ybor location."