Doppio Pepperoni Calzone
Russo's New York Pizzeria Italian Kitchen Pflugerville

Russo's New York Pizzeria Italian Kitchen Pflugerville

18816 Limestone Commercial Dr, 78660, Pflugerville, United States

Pizza • Cheese • Italian • Burgers


"We were referred to try this restaurant by a server in an adjacent restaurant the day before. My husband was eager to try the restaurant after a long day of military drilling with early morning starts. We drove through Friday evening traffic from anearby surburb passing many other restaurant options including those there in the StoneHill shopping complex. Although ourserver was kind and apologetic, they seemed very inexperienced in having the ability to take initiative and communicate withtheir staff. After we ordered our pasta that would be a single dish without accompanying sides, we asked if bread is availablewhile placing the order. We were advised that after 5pm is their busiest time, so they were out of bread at the time that theyare aware will be the busiest for them daily. We were also told they were short staffed with only one cook who is able to makebread although others with aprons were in the kitchen area that can 't assist. Keep in mind that this is a restaurant that makespizza, which is bread with toppings that customers were ordering and receiving. We asked if we can get the bread with the mealwhen it 's available since we have to wait for the meal to be served. The server said they would try to serve it with the meal.4 individuals who arrived at the same time as us received their full meal of various meal varieties while we continued to waiton our lasagna 30 minutes later as we did not order other appetizers and there were no complimentary substitutes. The serversaid they would check on the bread 's cooking time status, but could never provide any time estimate to us making us questionwhether they were asking the cook at all. 2 individuals next to us arrived at the same time as us ordered bread received itrather quickly within 10 min with their full meal being delivered within 30 min that included pasta. I asked how thoseindividuals were able to get bread since they were supposed to be out of it at the time of both of our arrivals whil"