"I happen to be in Pasadena for a meeting in the afternoon and had some time beforehand to grab a bite. This location popped up on my feed and the classic diner style vibes drew me in from other pictures on Yelp. It 's a fairy small eatery with lots of wood finished interior design and a very prominent counter seating right when you walk in. I took a seat and one of the two ladies taking care of orders promptly took my order. She was very nice and helpful after I said this was my first time here. You can tell that this is a hidden gem because there were quite a few people who were coming in and out, some dining in and others carry-out. Menu is fairly straightforward (burgers, sandwiches, salads, side dishes, and of course Pies! Since it was my first time I went with the Big Ben which is their double cheeseburger. Comes with your choice of lettuce, tomatoes, pickles, and onions (raw and/or grilled , with thousand island spread. Very reminiscent of an In-N-Out double double, but with considerably larger patties (as you can see in my photos . The combo comes with choice of sides, which I chose onion rings, but you could have easily had others such as Fries, potato salad, etc. . I also ordered a bowl of chili since that sounded good at the time. Food: DELICIOUS burger and onion rings! It 's a bit messy because the bun is relatively small to be able to hold in the tremendous amount of meat, cheese, and veggies. Onion rings were spot on crunchy and seasoned well. The only slight knock on the food for me was the chili. It looked really appetizing with the cheese and onions on top. The flavor was decent but maybe lacking a little tomato or something slightly acidic. The beans flavor was most prominent and maybe overpowering the meatiness or seasoning. (Don 't get me wrong...I still ate it! Price: my total bill for the burger combo, drink, and chili came out to a little over $30. Might be a little pricey for some. I might save a few dollars next time and skip the double patty and go with single cheese burger. If you 're not a chili fan, then that 's another $9-10 that you can shave off your bill. NOTE: this place is CASH ONLY. So come prepared. Service: fantastic. The waitresses were friendly, fast, and attentive. I will have to come back to check out their pies. Had no room or time left this time!"