"To make matters worse, our entrees arrived before our appetizer. When we mentioned this, we were told that our appetizer order had never been put in. Additionally, the entrees came without plates or bowls for the soy sauce. After we complained to a manager, they quickly brought us our water and plates.
Then, the service took a turn for the worse. A woman named Kim took over for our original server, who had to leave due to a “family emergency.” When we received our bill, we were shocked to find it was much higher than expected. We noticed five items on the invoice that we had never ordered, including the incorrectly served beers. When we mentioned this to Kim, she insisted the bill was accurate and claimed we had ordered a chicken teriyaki dish, which we hadn’t. It was incredibly frustrating as she seemed to call my girlfriend a liar, leading us to speak with the manager, who turned out to be Kim as well.
In the end, we had a bill of $50 instead of the $71 that was initially presented. There were no discounts, no free desserts, no vouchers—nothing offered as compensation. The so-called manager returned to ask if we were still upset, as if we were obligated to sit down and have dinner in their establishment.
Overall, this was the worst dining experience I’ve ever had. My family and I will definitely not be returning, and I've already informed my company, which is located nearby, to boycott the restaurant. If you’re looking for sushi, I highly recommend staying away from this place. To top it off, the food wasn’t great either; the sushi rolls were poorly made with hardly any fish in them."
