"Uneven to poor. The food was generally acceptable, but bland and with complete lack of creativity. Everything needed at least a dash of salt (which was not even found on the table) and a good shake of pepper (which was very reluctantly brought by the waiter after asking multiple times). Salads were not crisp and cold, more sort of luke cold and semi flimsy. Marinara was average; al fredo was much more cream (or milk) than parmesan and butter. Pasta tased fresh, though. Veal scaloppine had good flavor, but was a very small portion. Sea bass was undercooked and quite bland; pesto risotto was equal parts bland and watery rice, sour sun dried tomatoes, and nondescript, oily pesto. Desserts options were slim (about three cliches and ice cream). No specials. Careful of the sodas $7 Shirley Temples with no free refills add up quickly with thirsty children. Kitchen timing was all over the place (aka poor). Kids meals came last. One main dish forgotten and one salad forgotten. Large time gap between ordering and bread and then first course. One of the centerpieces of the room is an open pizza kitchen with a mirror that reflects the working space. However, the pizza chef looked intensely bored and the main object in the reflection was an ugly Tupperware container. nothing at all attractive to watch. Service was really inattentive missed silverware, missed orders, slow pacing, no salt or pepper, even when asked, sloppy serving, no apologies for the poor kitchen timing, no recommendations, no descriptions. And mandatory tip (although I suppose I could have been direct and refused the full 20% that was requested and added on). Dining room was faded and had a leftover and forgotten ambience like everyone forgot about this restaurant (for a good reason). No house manager, maitre d', or owner to talk to about our sloppy experience. Not sure what the good ratings are about. This restaurant is not really presentable not the food, the ambience, or the service."