"I placed an online order, but it was not correct. I ordered two chips and paid extra for them, but did not receive them. Despite a sign indicating that chips are included with the order, I did not receive them. I also requested extra cheese on the steak and cheese sandwich, paid for it, but did not receive it. I have been attempting to call for an hour, but the line is constantly busy, suggesting that they may have the phone off the hook. I am very disappointed."
