Flat Iron Steak Combo
Rainforest Cafe

Rainforest Cafe

Opry Mills Drive, Nashville-Davidson, 37216, United States Of America

Cafe • Coffee • Seafood • American


"Made reservations for a party of 12, we were accosted by mall security on ENTRY by the Rainforest Cafe doors. Security demanded that our 4 female family members for ID'S to walk 15 feet to our Reservation at Rainforest. Not Rainforest's fault...just a precursor to our VERY EXPENSIVE dining experience. We had 3 small children in our party decided on Rainforest...The atmosphere is the experience....the food subpar service is Bad! The menu is WELL WRITTEN...but the food falls WILDY SHORT of the written descriptions. Rhe food doesn't seem fresh...items were definitely frozen/then steamed...maybe. The staff seemed EXTREMELY STRESSED OUT... wait times for your food drinks to arrive to the table, we're long enough for the food to arrive cold...They forgot the cheese on the Mac cheese,on one of the kids order. Half of our table was almost done eating...by the time the other half received their order....We did not complain...because we felt bad for the servers...They were constantly singing happy Birthday ALL OVER THE RESTAURANT ...alot!!! We simply paid our $500/something bill...as we headed back to Opry Hotel for coffee Ice cream. Our family was able to salvage our time together. Rainforest gift shop employees were wonderful...but Your restaurant service staff NEEDS HELP....YOUR KITCHEN STAFF NEEDS HELP! Your patrons deserve better Rainforest is vacation experience for families....they should get what they paid for."