"This location is a great spot for coffee beans, situated in a quiet and safe area of Placentia. With fewer coffee shops open due to the pandemic, I find myself visiting here more often than the one closer to where I live that didn't survive. The drinks and snacks are of good quality, as is the overall atmosphere. However, the same cannot be said for the barista. I once tried to use a prepaid coffee bean app but encountered issues with the scanner function. Instead of offering a solution or a small discount, the barista quickly and rudely dismissed me. While I understand that times are tough, his attitude was unwarranted. The barista at Dieuck on North State College seems to have much better customer service skills, even though their locations aren't as aesthetically pleasing. It's a shame because Coffee Bean used to be a reliable alternative. Hopefully, the employees at this location can improve their service moving forward."
