"To Grant the manager. There was no need to speak to me and my partner the way you did and i can only speculate as to why you thought we were deserving of such vitriol. We booked a reservation online and turns out when we arrived the online booincorrect and reserved a timed they weren’t open. Totally understandable. Things happen. We would have left. But Grant decided to berate, belittle, and condescend to me: telling me he already told me this (this is my first time here), assuming my name (he may have had this issue with someone before), and speak to me like a child that didn’t listen to instruction. It was just unnecessary. It was an online booking issue with the platform the restaurant utilizes but I was dressed down by this grown man to the point of near tears. I didn’t deserve that. No one deserves that. He needs anger management or something because a booking error should not result in you raising your voice. When we walked out a man passing by asked if everything was okay cause even he was concerned with how Grant spoke to me."
