"I love the food here. But lately they seem to need more help. I preorder online well in advance, provide a tip because I know they deserve it, and my lunch is usually very simple (like a salad with a scoop of chicken salad), but I get there at the scheduled time and I have had to wait at least 10 minutes the last 3 times I've been there. It wouldn't be that bad if I didn't only have 30 minutes for lunch. I would literally go there every week if my lunch was ready, but I just don't have the time to wait. I really hope they can get some more great staff soon. Parking: The only issue here is that Scoops is in the same lot and sometimes people leaving act like the entrance is a one-way exit."