"Firstly, we love this place and have been coming here for 20 years even though we live 25 miles away. Every time my kids fly in, they insist we go to Doughboys. Best Pizza anywhere...... So yesterday Son#1 is flying back home and wants to go there before his flight. We drive down, so he had a meatball meal, my DH had pizza, and I ordered a 1/2 sub, steak and onion and peppers, specifically no cheese and no mushrooms. When mine came, it looked funny . At first it looked like mayo on the roll, then there were these small white things on the peppers and the meat. I put on my readers and it was residue of cheese that was scraped off. I went to the counter and the lady did not question my comment that it looked like it was made with cheese and they scraped it off, which is why the meal took so long to be ready. She asked if I wanted something else, and though not my favorite I asked for a slice thinking it would be quick. Not quick enough because everyone was pretty much done by the time they heated the slice to 900°. What if I had just eaten the sub and didn 't notice anything and was allergic to cheese. I could have ended up at a hospital. They knew they made a mistake, and instead of just remaking my sandwich, they tried to pass it off. That is why I am upset and downgraded the review. Restaurants can 't do that. It is not right. They could have come over and told me there was an issue and brought some rolls, or a side salad until my dinner was ready, but no, they tried to cover it up, and could have seriously hurt me or the next person they do this too. They also cheated me out of a nice dinner with my family."
