"I'll have to admit, I've been to this location many times over the years and haven't really had any issues but our last 3-4 visits were terrible.(hence the review) When you clarify to your server something specific and they agree, then you should get what you want. Not today! We asked for crispy hash browns, nope. We asked for our eggs, well well well well done, nope, we said it four times when ordering it and the server agreed... still nope, did not get it. After us asking for both of our plates to be fixed, the server blames it on the cooks. You the server, the one grabbing the food off the line and bringing it to our table, should have looked at the food and made sure it was up to par for your customer before serving it. If the food didn't look right, obviously it wasn't, you should have told the cooks to fix it before you brought it. You, probably get away with bringing food out that's not per order many times per day and those other customers might not say anything it not me. It seemed like you didn't care. 4th time in a row we've had terrible service at this location. Total bummer we have to drive a bit further but we like the service at the Highland Park Coco's better anyway. Hopefully you guys can get it together. Good luck!"