"We ordered Shabbos food from this restaurant/take out place for last Shabbos. I placed the order on Wednesday, as requested. I ordered cake , but was not told when I reviewed the order with the person in charge that the baker was not working that week. We went to pick up the food at 1 pm , as we said we would, but 3 locals were taken before us. We were made to made at least 15 minutes. Then when we finally got our food, we were told that the baker had not worked that week. Instead of going to the bakery first thing in the morning, we had to waste more time to go to the bakery, as it was closing. This took an hour of our time and caused us to disappoint our son and inconvenience our niece who we had taken out for the day . Most of the food was quite good, but we didn't appreciate the rude service and treatment. I mentioned our dissatisfaction to the person in charge today and was met by an empty apology, but little else."
