"My order consisted of chicken chunks, 10 wings, nachos and fried pickles. I ordered online and was given a pick up time of 7:50pm. I get there at 8:10 and they said they was running 15-20 minutes behind. I told the woman at the window that it is 20 minutes past my pick up time. I preceded to go sit back in my car. At 8:30 i called to check on order. I finally received my order at 8:36. Almost an hour past original pick up time. I get home expecting hot food. Nope, pickles was cold, my chucks was lukewarm( tasted great)nachos, was good and the wings was warmer than chunks but not hot. Needless to say I am VERY disappointed in my food. I understand being understaffed but almost 2 hours for an order is crazy. I also think that having a walk up window for pick up is ludicrous. To stand in line in the cold is very poor customer service."
