"Ordered a delivery order from Lucky Wok. Was told by the lady on the phone the order would take 30 minutes to be delivered. An hour passed , still no order.. I call the restaurant to see if my food was ever on the way. I'm constantly put on hold to see where the order is. After about 15 extra minutes , I proceeded to just tell them to send over a refund and keep the order. They didn't want to give me a refund , just constantly kept asking could I give the driver 5 more minutes. I said No. Just please send over the refund. Refund is sent. Delivery driver finally arrives. I told the delivery driver I already received a refund so he can just take the food. He got upset stating he was on time and maybe the caller was confused. I told him I understand all of that but I still dont want the food. The food is most likely cold now and everybody knows Chinese food is only good when hot. He stormed off, blurting out curse words. I just proceeded to close my door. I've previously had a bad experience with the food from this restaurant but I decided to give them another try , figuring maybe they just were having an off day. But after today , I will no longer be patronizing Lucky Wok. People should learn to be honest. If you are busy , say that. If delivery is an hour or more , say that. But don't be so anxious to make a quick buck to the point you're inconveniencing others."
