Fried Fish And French Fries
Hot Spot Jamaican American Cuisine

Hot Spot Jamaican American Cuisine

244 Washington Ave, Albany, NY 12210, United States, 12210-1342

Pizza • Seafood • American • Catering


"I went to this restaurant yesterday evening, after arriving in town. I brought small stew chicken, small jerk chicken, three chicken patties and large oxtail(which I believe was not even oxtail)... I PAID 67.60.... 1st impression they didn 't greet us at all( there was a young women and an older man at the register) After about 5mins we were acknowledged. I ordered the food and waited for my food. We ate the chicken patties while waiting for the other food( they were okay). I heard another customer mention the large oxtail and you only recieve 5 pieces with the orde said she will never order that again. The cost of a large oxtail is $26! When my food came out I checked, there was only 5 oxtails FOR $26!!! The food was cold/warm like they tried to microwave it. I asked the young woman why does a large order only come with only 5 oxtails, she replied I don 't know what that has to do with me I dont make the plates . I asked her if she could get someone who knew.... She then went in the back to grab the older man(from earlier). This made it no better because he was so dismissive of my issue( there was not type of customer service). The older man just stated you only get five and walked off.... So I then asked the girl if I could have a refund, she stated no. So I asked for someone else. The owner came out and told me the price is because oxtail cost went up and he gets his seasonings from Jamaica..... He ended up giving me three extra oxtails(neck bones)...He said he has the best food out there and I would see it is worth the cost once I taste food. I was extremely disappointed ?.... oxtail, stew and jerky was nasty, not authentic at all. I 've eaten at over 30 Jamaican restaurants and this by far was the 2nd worst...... Overall food is over priced, customer service is a 0, and definitely not worth a visit! Don 't spend your money where it 's not appreciated and your pockets are being taken advantage of! If I could give a zero I would have!"