"Phoned Monday 18, 2022, 1:30 AM pressed stated reservations button no answer, left message to request 9 for Saturday 23, 2022, request return call; also sent email request return, none received. At 6:00 PM Sat, identical type request, none received. Phoned Tuesday 19, 2022 11:30 AM pressed stated reservation button. Spoke to male who confirmed reservation and for private room with one long table as we had dined in previously. NINE PM, that evening, girl phoned saying mistaken room not available. Spoke to Mark Mgr. saying reservations only through a separate Co. lady. Where was she all day Monday 18th She has off Mondays REALLY, On Boston Marathon Monday, Red Sox game Holiday with half million coming to town? This day she hadn't arrived when I phoned. Opps, Mgr. who accepted reservation did not look at book Cannot accept Sat. Reservation entire restaurant booked by party of 75 even Pvt. room. They arrive at 6:30 PM. I requested 3:00 PM!!! Received from Reservation lady email curtly saying only she could make reservation. Mgr. pressed me to accept this Co. other restaurant, Reel House. No Thank you 9:40 PM received confirmation of requested Sat. 23, 3:00 PM confirmation of reservation. 9:55 PM Mark Mgr. phones saying he sent it to ME IN ERROR. Seemingly intending to email to another favored person. This Co. words are not their Bond. This caused me EMOTIONAL DISTRESS."