"Since they opened in California. Today in position Victoria Gardens in Rancho Cucamonga (Sunday 1:30). Place was not occupied – had a place in the bar area. The table in the bar was so sticky of food and drinks, even the busboy couldn't get it clean. The pekling dumplings and the salt and peppers ordered, and from over an hour later we had not yet received our food. The dumplings were ok – but the salt and peppercorns sat under a heat lamp for a long time. The food was dried and the whole dish was terrible. We had asked the manager where our food was after an hour – and he told us he would go and see what the stop was. It's just he's never back with a status update. 10-15 minutes left and finally the food came out. The funny thing is, we didn't get an apology from the staff at all. At this point there was no call from the waitress... with him he came back to the table when he lay the credit card on the table. Terrible service, without apology or answer for the stop in the kitchen. All the time there were only 2-3 persons in the bar area, so they were not busy at all. Terrible food. We're not coming back to this place. In this way, are they rewarding customers who have come true to their institution???? I certainly don't want to see their unprofessionality with their employees anymore. Many other restaurants to choose from.... No one should be a gluton for punishment by eating in this place."
