"We had an awful experience at this place today. I called beforehand to confirm they allowed dogs in the patio area, and they assured me it was fine. But when we arrived, they suddenly said dogs weren't allowed. I showed them the call record on my phone, but they denied receiving any call for all day and accused me of lying. When I showed them the call record on my phone, they said that is not their number. but later admitted it is their number, they just couldnt see at first. In addition, when I mentioned my dog was a psychiatric service animal, (which normally I prefer not to mention) they said they cant accept it since this is not service dog since I am not blind. I was in shock to hear this. We promptly left the pub. Overall, it was a truly horrible experience."
