"I use to love this place for the friendly service and wonderful food. The chicken tenders use to be fluffy, juicy, and with each bite it would melt in your mouth. Now the chicken tenders are flat, hard and over cooked. The catfish was once flaky,soft, well seasoned. Now it's soggy, bland, rubbery. I know that Inflation is a thing so I didn't mind that the cost of items has jumped up across the board, I can deal with that. What I can't deal with is paying more for lower quality food and lower service. As for the service when I called in my order the person the phone kept getting it wrong,so I had to repeat it 3x. They told me it would take 15mins to make my order. I arrived 30mins later and they did not start the order until I paid for it at pick up. Please inform your customers that this is how you operate now so they know what to expect. I know that this location is under new ownership and has changed the way they operate. I offer this bit of advice, you bought a location that had built a reputation with it's clientele on the quality of product they provided. You should take what they have given you and improve upon it not mess it up. I wish the new ownership well in this endeavor. Know that I will no longer frequent this location."
