"I used to frequent here a lot, but then I stopped when I found hair in my food and couldn't get a replacement. The other day I decided to give it another chance and ordered over the phone. I arrived 30mins after I called, and instantly regretted my decision. I ordered a small meal that wasn't ready. As I was waiting, 4 people walked in, ordered, and were served right away. A few of us that were standing there were shocked. The lighter toned lady at the counter has the worst attitude possible in an establishment. Very rude, as if a paying customer annoys her. She should never be allowed to interact with people, or find another job. Finally get my food, and my order was wrong. I didn't dare to mention it, because it probably would've been another hour, or if she had gotten smart...Well you know how that could end. I'll just spend my money elsewhere, where you're treated with respect."