Berries
Ugo: An Italian Cafe

Ugo: An Italian Cafe

3865 Cardiff Ave, Culver City, United States

Soup • Pizza • Steak • Pasta


"One's first impression is this is not a dine-in restaurant. Inside, we were led to a small isle of about six tables along street facing windows. We were seated at one of those, a scarred wooden table and wooden chairs with cracked plastic seat cushions. While waiting for a fourth guest to arrive, we ordered a bottle of wine and an appetizer. The wine list was minimal, but I chose what appeared to be their best offering, a Brunello di Montalcino from an unfamiliar producer. Our server first brought a wrong bottle, not the Brunello, and went back for the correct one. When she inserted her waiter's corkscrew, the cork immediately began to crumble, not a sign of good storage. She left with the bottle, presumably to get a different one, but another employee returned with the same bottle, apparently having more expertise with opening wine bottles. I expressed concern about the dry cork and asked if the bottle had been stored upright instead of on its side? She said all their wines were stored upright! I said to go ahead and see if the cork could be removed without crumbling into the wine, and I would taste it to determine if it was still good. Fortunately, the rest of the cork was removed and appeared to have maintained a secure seal between the wine and air. There was no off taint on the nose and it tasted free of oxidation- OK to drink. Our calamari appetizer arrived and we were pleasantly surprised after our initial impressions. The calamari rings were lightly breaded, perfectly prepared and served with a very flavorful and nicely spiced dipping sauce. Our fourth guest arrived and we ordered our entrees. We had never received a bread basket, which was finally noticed by another employee. Three of us had different pasta dishes and the fourth chose salmon with vegetables. Those of us with pasta, all enjoyed our meals; but my other guest thought her salmon was too bland. Bottom line: Food was good, service was poor, and not for wine lovers."

Angelo Mio

Angelo Mio

820 Santa Cruz Ave, Menlo Park I-94025-4610, United States

Pizza • Seafood • Italian • Breakfast


"Very few things prompt me to write a poor review, knowing how damaging they can be. That said, my experience today warrants the effort. This is a charming facility, well laid out, spacious and comfortable. The maître d’ was welcoming and we anticipated a very pleasant experience. Two people were dining, myself and a friend. I ordered a pasta special and when it came, it was very obvious that it did not resemble the description. I asked the waitress if I could return it, but she unfortunately spoke very broken English, so I told her that I would keep it and see if it worked. It was a few steps short of inedible, so I asked her to return it and exchange it for a salad. I’m not sure if she was arguing with me or if she simply did not understand the request, but it got a little awkward before the exchange was made. In the meantime, my very easy to please friend, commented that her Chicken Caesar salad was probably the poorest she had ever had. I had ordered their salmon salad as a replacement dish and literally could smell the fish as the waitress put it on the table. I didn’t touch it, for obvious reasons, and we both would up sending the salads back essentially uneaten. It’s really unfortunate, as it’s a darling facility and in a great location, but I can’t imagine ever returning. What was wrong with the lunch suggest a very serious sanitation and customer service problem, not just a one off."