"The staff is great and friendly! The 5 star comes with that. The chicken is between the 4-5 star rating. It just doesn't have any seasoning on it. I have to put seasoning on it for my self at home. For a small takeout place it is pretty clean, and the staff is taking the right precautions in preparing your food. I think they'd get a higher rating if they'd offered regular or seasoned chicken I know you have the sauces to cover the chicken, but some of us like our sauce on the side so we can taste the flavor of the chicken. Portions are great and chicken is fresh, moist, and juicy. Plus it's made to order which gets another 5star rating. Just need to lock in on the flavor."