"I absolutely adore this restaurant and the food is top-notch. However, the service was quite lacking. Compared to what I have experienced at fast food restaurants, let alone a high-end establishment like the Four Seasons, it fell short. This significantly impacted my mother's birthday celebration and left me feeling extremely disappointed. Simple things such as bringing utensils, refilling our coffee, and getting our order correct were overlooked. We had to constantly remind our server and unfortunately, she never followed through with our requests beyond the initial order."
