"I ordered from Vietnamese Pho Star using the same address and phone number, so I assume there may have been a name change. I placed my order through Seamless and it took 1.5 hours for my food to arrive. I ordered the Pho Mango Sticky Rice. The Pho was decent but nothing special. However, the Mango Sticky Rice had a foul smell and the mango was unripe and spotty. I have had Mango Sticky Rice from other restaurants before and it was always delicious. After taking a small bite of the one from Vietnamese Pho Star, I found it to be spoiled and had to throw it away. When I called to request a refund, I was told to bring the food back in person, which I found to be unacceptable, especially given the long wait time and the current pandemic situation. I was disappointed by the poor customer service and felt they should have offered a refund without requiring the food to be returned. Ultimately, Seamless provided me with a refund since the restaurant refused to do so. I do not recommend this restaurant and will not be ordering from them again. Overall, a very disappointing experience."
