"Actually, my family always loved this pizza spot. always surprise how great the pizza is, every time we are in the city for the last 10 years, we always make it our place to meet at least once. today we ordered 2 pizzas salat and brot and when we came back to our house and went to eat, I found a hair. I'm not a complainer, so I just put the piece aside and wanted to go on, but the next piece also had a completely separate hair. our family owns a small business so for me it is not even a question if someone has problems on our fault, we make it automatically correct and compile the problem. When I called, they told me that we don't have a problem that we won't charge them, and when I went to get the replacement, I asked if my card is credited and she said no. I asked why I should pay for her mistake. I had to go back to show them the haare and get my pizza and now I have to pay for it? the manager looked at me and said I've already given you a new pizza, what else should I do? I'm sorry, but that's the worst customer service I've ever seen, and I'm not going back to this facility. absolutely ashamed that someone is so carefree is a so-called manager at such a big place. I will not come back."
