"Ugh! It pains me to write this review because Muto used to be one of my favorite spots in Bellingham. In the last year or so the quality has been inconsistent and with the return to dine in the service has also lacked (it always kinda lacked but I think it somehow got worse). On our most recent trip to muto: -didn 't receive water or much service at all for ~15 mins. Finally, one of the workers came up to us, confused, asking if we needed water. -ordered a spicy tuna roll and the server brought it to us and it was very clearly not spicy. He even called it a spicy tuna roll when it was clearly missing the spicy part! It was just a normal tuna roll. This has also happened multiple times when I 've gotten it for takeout. -we ordered two drinks and they never arrived. We just kept waiting because muto is notoriously bad about timing and they bring things out at various times but they never came. And then they were on the bill -my tonkotsu ramen just tasted like saltwater. I 've probably ordered this ramen 30 times and this has happened a handful of times. I know it doesn 't taste like this so it 's just odd that the flavor can be so lacking, almost like someone forgot all the seasonings or watered it down. -my partner asked for no bamboo shoots in his ramen and they left them in.... It was even noted on our final bill. Not a huge deal but kinda the icing on the cake for our experience. All of these are pretty minor issues which I usually wouldn 't care too much about, but all of them happening at once and having had similar experiences in the past, I 'm just over it!"
