"A friend and I thought we would give this place a try this morning. We spent about 20 minutes The wait time is not an issue, this is Cape Cod during the summer on a beautiful Saturday) in line outside on the ramp to the front door, only to make it tothe front door and find about an 8? )step into the actual shop. My friend is in a wheelchair. I went in and looked around atthe back exit porch to see if it was accessible that way nope, steps there too. I walk back to the entrance and said to one ofthe girls on staff ?we have been waiting for 20 minutes outside on the ramp to get in only to find a large step, is there no wayfor a wheelchair to get in here?? To which her only response was ?no?. No apology, no effort to try to make it right offering tobring something out to us etc. Nothing. Now, for us to leave the same way we came down the ramp, every single person waiting inline had to move for us to go back down the ramp. It was a beyond frustrating experience. They even list their location aswheelchair accessible. We drove about 10 minutes down into Falmouth to Coffee Obsession wheelchair accessible, courteous staffand great food coffee)"