"I’m a regular customer there and I really love this place, but this time I’m really upset with the service provided by the new hispanic woman waitress and the quality of the food that was served to my husband today. First of all her attitude was rude and she was in a hurry mode. We asked her for steak chilaquiles which is what my husband order ALL THE TIME and this time his steak was raw so we asked her to ask the cooker to cook it more. She claim that the kind of steak is the way they serve it. When she came back the new piece was burned) she argued with us and told my husband that from now and on the steak is going to be serve that way and if he doesn’t like it then he must remember to let the waitress know that he wants it well done otherwise pretty much you have to eat it like that. So I told her well is your job as waitress to ask the client how he wants his steak specially if you know that’s the way they will serve a steak now. No because you serve it raw the client has to eat it raw. Also, we ask for a decaf coffee and she brought the same coffee we gave back to her and she forgot to bring us the wrap cream for his pancakes. She is sooo rude and in a hurry to attend other tables and doesn’t care her current clients. When I asked her for my check she took her sweet time to bring it that I had to stand up and go to the front to pay, when she saw me she went very quick to say, oh I have your check here and we didn’t charge you for the chilaquiles because your husband wasn’t happy with it and she say it in spanish so the other people don’t understand."
