"We had a reservation for 8pm and they sat us down at 8:45. It was as if we came in without reservations. The hostess, a young blonde girl, was rude to us when we first got there. She told us to wait outside in the cold for the rest of our party even though most of us were there. We were only waiting on 2 more. Once everyone got there, she sat the reservation that got there later than us FIRST, so we waited even longer. After that, she complained to us about other customers. She said they'd been there for 3 hours and that it wasn't her fault that we hadn't been seated yet (true, we weren't blaming her. Her attitude is what caused the issues. It was a bad experience. A hostess should not talk about seated customers to other customers. It's not classy. There's almost no vegan options and the waiters are not knowledgeable about the food. I had to go back and forth with my waitress to find a dish for me. Their menus don't have any disclaimers for allergies or whether it's vegetarian/vegan. I had the vegetable soup since that's the first thing they could come up with that would be altered to be vegan. It was okay. One of the people in my party threw up her food later in the night (carbonara since it wasn't cooked properly. I also had the spicy margarita, which was surprisingly spicy. I liked it. Overall, way too expensive since the food isn't prepared too well, it is not accessible, and service is not classy."
