"This was our second time at brunch and it was vastly different than the first! We waited more than 20 minutes to be greeted by a host to check-in for our reservation. We resorted to call the restaurant to ask for a host to be sent over as a line was forming, and we were afraid we'd be considered a no show. Once sat, we thought it was a bit unfair that we had to purchase bottle service in order to keep our table. We had reserved our tables weeks in advance to dine-in, we were going to be consuming food and mocktails. Most of our party does not drink alcohol. The first time, we did not receive this condition. I'm assuming it was based on demand, as the second time, Gold Coast was packed. Additionally, our entire party was also not able to be seated, which goes again to the frustration that we had made our reservation weeks in advance. The rest of our party had to stand up (and eat while standing up, which was so uncomfortable as people dancing were being squished together while we were all trying to eat). Furthermore, it did become blatantly unfair once the table next to us finished and other people near the bar made their way to that table to claim it. No one was approached by the staff to explain the same condition to keep the table as they did to us. It might have been an out of context observation, but it would be best if these conditions were fair and explicitly stated to everyone. This experience was frustrating overall. I understand the demand, and was disappointed as I know this wasn't intentional, where some things are out of anyone's control. Thank you for your time."
