Grande Fajita Nachos
On The Border Mexican Grill Cantina

On The Border Mexican Grill Cantina

4301 Broadway, Tyler, 75703, United States

Fish • Steak • Cheese • Mexican


"I will probably never go back! I gave it a one star because the hostess was sweet. My daughter 's and I were seated on the patio (as we had requested) and were completely ignored for over 5 minutes. The waiter finally came and greeted us with, How are y 'all this evening? I was a little put off that it had taken him so long to even acknowledge our presence, but I replied, Pretty good. Thank you. After a very brief pause, he (sarcastically) replied, I 'm good too. Thanks for asking. I ordered our drinks and the table side guacamole. He acted somewhat irritated that we wanted him to make a guacamole for us, but went to get the ingredients. He brought the ingredients to the table and proceeded to prepare the guacamole for us. I attempted small talk with him while he was working, asking if he had made the fresh guacamole many times before. He commented that he had been a waiter there for 8 years and replied, Yes. Way too many times! As he was making it, I noticed he was trying to scoop something out of the mix with his spoon. He repeated it several times and I finally asked him what he was doing. He told me he was trying to get a hair out of the mix. He tried a couple more attempts to capture it with the spoon and finally gave up and went and got another set up to start over. When our dinners finally came, none of us had silverware. He acknowledged that and excused himself to go get us some. We sat looking at our plates of hot food for almost 5 minutes before I was finally able to catch the attention of another worker and requested they bring us silverware so we could eat. Needless to say, our food was not piping hot by the time we finally got to eat it. When our waiter did return, he had no silverware. The food was not that great and the service was snarky and slow. When we finally got the bill, he pointed out to me that we had been charged for two table-side guacamoles, but assured me that one of them had been comp 'd. Are you kidding me? That should never even have been a consideration to charge me for guacamole that had hair in it. It was an absolutely horrible experience. I left the restaurant feeling angry and, at the same time, wanting to cry because I was so upset."