"I visited the location on 40 Broad street. I waited several minutes before they even acknowledged my presence. At first, I believe they were preoccupied. However, once I seen how other customers of certain demographics were immediately greeted… I now firmly believe as a women of color they only cater to certain demographics. Perhaps the staff needs a reminder the importance of cultural competency. Poor customer service!! Additionally, I watch the female staff use the same gloves at the cash register to take orders, and make food for customers. We are still in an ongoing pandemic.. it’s vital to perform proper hand hygiene and use standard sanitary practice."
