"One Friday evening, while in the Drive-Thru line, I saw a sign advertising a new menu item called the Family Slider Meal Deal. It offered 6 sliders and 4 sides for $19.99. However, when I tried to order this deal, I was told that only three sides were available to fulfill the 4 side part of the deal. In reality, even though Big Boy did have four different sides, only three were available with this new menu item deal. So, to make up for the missing side, I was forced to accept a second side that I didn't really want, and pay extra for the fourth side I desired - onion rings.
After waiting for twenty minutes, I realized that they had forgotten one of the side items I ordered. I have a suggestion for Big Boy's marketing department: instead of confusing their loyal customers with offers like 6 sliders and 4 sides (when really only 3 are available), they should simply add the fourth side item to the menu. They could easily offer a menu option that includes onion rings for just $2 more."
