"Although it was an anniversary celebration, the evening came to a sour end when the manager displayed very poor social skills allow me to explain. My husband son and girlfriend dined here tonight and Francesco was our server who was amazing he not only knew his recommendations, but was extremely charming and subsequently apologetic for the lack of courtesy the manager displayed. We were given a gift card in the amount of $150 for our anniversary to dine here and we ended up spending $450 Plus, which is totally normal for us as we are total foodies. All was going well and all plates were delicious 2 bottles of wine, 4 appetizers with an a la carte charge truffles on 2 of them) and 4 entrees. Sadly, my entree, the seafood risotto was extremely salty and was the last entree to arrive so I was looking very forward to it. All other entrees, short rib parpadelle, the truffle pasta specials and the pasta bucatelli all extremely delicious. When I told our server about the risotto Not being liked by anyone, even though I removed the mussels and added them in to it to see if it helped, when the manager came to Al’s what happened, he had the rude and unprofessional oda city to insinuate we were trying to dupe the plate by remarking that 1/2 of the risotto was gone, which was completely inaccurate and I was livid. I explained that the mussel wheels were all separate and on a separate plate in addition to the tasting portion we set aside untouched due to its inedibelity I was livid because I have NEVER felt so downgraded, as if I were trying to dupe them after spending sooo much money. Thank goodness we had the appetizers and at least I was able to eat something but otherwise, I went without a meal and totally ruined my anniversary celebration. I spoke with the server and mentioned how my husband and I love to dine out and have never felt so humiliated we are generous and good tippers and all the restaurants we dine in remember us for our acknowledgment."
