Habanero
Crystal Park Cantina

Crystal Park Cantina

412 Main St, 84060, Park City, US, United States

Fish • Meat • Juice • Mexican


"Two stars because of the good nachos, but the rest of our experience was miserable. First, we showed up a few minutes early for our reservation and the hostess very coldly informed us that we would “have to wait our turn for a table” of course we knew that we were just letting her know we arrived. We were eventually seated about 30 minutes after our reservation time, and were told by the hostess “don’t expect to be served for awhile, we’re really busy.” Luckily we didn’t wait long as anticipated and after ordering, our drinks and appetizers came out quick, but we were informed if we wanted a second round of drinks we would all need to finish our first round, since they were so busy? Okay, at least the nachos and first margaritas were good.Finally, the food. Our food came out (a couple orders of tacos, a burrito, and fajitas). All of the plates were covered in fries and the sides were missing. When we inquired about the missing rice and beans, and the addition of fries we were told that they subbed them since they ran out. This would’ve been nice to have known before we ordered, since a few people in our party don’t eat fries. Also, the chicken burrito that we received was missing all of the additional ingredients salsa, sour cream, and lettuce and was nothing more than shredded chicken wrapped in a tortilla (for $22). We were told they were out of those too.Credit to the waitress who was very friendly and understanding and knocked a couple things off our order for the inconvenience. The lack of communication and knowingly sending out sub par dishes is what was so upsetting to us. Some honesty up front would have gone a long way, but this is a place that could really use some help managing its staff and treating its customers with respect. There’s lots of good restaurants in Park City, so don’t waste your time here."