Hanover Street
Lucca North End

Lucca North End

226 Hanover St.MA 02113, Boston, United States

Beer • Wine • Cheese • Italian


"Dining while Black... Sadly we were treated like complete outsiders at this restaurant. being that we were minorities. We’ve dined at the location across from prudential and had a few great experiences. I’m not sure why this location treated us like this. The waitress maybe had pre conceived notions based on our skin tone. Her actions definitely showed us we were not important enough for her to wait on. We ordered drinks, they were watered down with sour mix . I ordered the chicken and was told min later they don’t have chicken. My partner ordered the linguine . Once the food arrived his linguine did not match the linguine in the menu , it was warm linguine with red onions and breaded shrimp. Nothing like the description in the menu . So when we asked the waitress about it she said , maybe they ran out of the ingredients and proceeded to take the plate away. She never came back with an update. I thought maybe she went to tell the kitchen to remake the dish. after flagging the waitress down she said oh the kitchen is closed My manager will take it off the bill. . I said why wouldn’t you tell us that instead of having us sitting here looking like idiots. She went and got her manager. The manager was nice and apologized and tried to make it right but it was too late. He said it was a busy Labor Day which is no excuse. So we just wasted a whole dinner outing to leave hungry and upset . Nobody checked on to make sure things were good, the waitress only came over when I flagged her down . Oh she also told me not to get the steak because it’s chewy, when the steak came let’s just say (she wasn’t lying . All in all if you are dining while brown or ethnic beware of the late night treatment here just saying , sadly discrimination in restaurants is a real thing . Just so you know Lucca waitress if we would have received good food and service we would have tipped never judge a book by its cover"