"Do you think yes?.... is an acceptable way for a company to answer their phone? I was greeted. I had these Delis-Hoagies before a party in a tray and I thought they were good. But that was my first order for me. I told them I wanted to pick it up later before they closed at 5:00... how are you running a business when you close at 5? What time? I was asked abruptly. I answered 4:30. You won't get it.... was the answer to the curt. Apparently they are closed today at 2 o'clock. So I never ordered my sandwiches. Guys, if you want to be successful, you need to be a little more open AND, you need to work on the phonemanage... a lot."