Full • Wine • Seafood • Steakhouse
"Booked Saturday night for my husbands birthday. Was excited to see Chateau Briand on the menu. Called to find out about dress code and was asked about the special occasion. Assured that husband would be getting a dessert for his birthday. Arrived and it is very nice. However, Table was not fully set. There were only wine glasses on the person table. A couple of our guests were in the restroom but they knew to bring menus however only filled water glasses with room temperature water. Had to flag the server down for the extra water and ask for ice. Service was painfully slow. After getting our drinks and ordering appetizers. We did not see our waiter again to order our main course until he brought the appetizers. Food came out cold. Food was just ok. Everything was under seasoned. What they call potato purée was not smooth as you would expect a purée to be. This was the only hot dish of the night. It was very plain and the thick. No taste of butter or cream. A manager came by and apologized about the cold food and offered to bring out more but at this point we had been there for two hours. He said he would bring a dessert cart by for the table. It never happened. We told our server to bring the check. He didn’t mention anything about my husband’s birthday either. We reminded him that the manger said we could have dessert and he said Oh, I thought you were ready to leave. It took another minutes to bring out our desserts. They were the best part of our meal. We were so ready to get out of there. Bottom line is we will not return. For what we paid there are better choices on the island"
