"Very rude young lady named Charlie was very disrespectful. I telephoned, with an estimated time of 12:23 should be ready. You and her staff never asked me what I needed. After standing there until 12:40, I finally wondered if my order was ready. She wanted to see my phone for my reception. That never happened. While others tried to be patient, waiting for them to run into the register, doing nothing, they finally gave my drink to their staff to give me at 12:50 so that I was too late for my appointment with the doctor. I'm sorry, sir. The first time you see this crew. Before this visit the participants were great"
