"I rarely write reviews, but my recent visit to Holy Cow on Elmont left me no choice but to share my experience. I was looking forward to trying their burgers, fries, and chicken sandwiches, but the encounter was underwhelming, to say the least.Firstly, the customer service was appalling. When I asked a simple question for clarification about the menu, the staff member, particularly a lady at the counter, responded with such rudeness and condescension that it left me feeling like an inconvenience rather than a valued customer. Customer service is the heart of any food establishment, and being spoken to as if I was an idiot is unacceptable.Secondly, their inventory management was a mess. After placing my order and paying, I was informed that an item was out of stock. Rather than being notified beforehand or offered a substitute, I was told that the manager would give a refund the next day. This process was not only inconvenient but also lacked transparency, as I received no receipt or proof for this promised refund.Moving on to the food another letdown. The portion sizes were surprisingly small, not providing value for money. But what truly marred the experience was the temperature of the food. Both the fries and the chicken sandwich were soggy and cold, stripping away any potential enjoyment from the meal.I cannot recommend this place, and I will never visit again.Rating: (1/5 Stars)"
