"Walked in with a reservation. Restaurant failed to reserve a table for us. Once seated at a table not accommodating for our party of 5, no one ever greeted us, apologized for the wait,nor took our drink order. We were completely disregarded. After waiting over 30 minutes with no one ever approaching our table or checking in on us, we decided to leave. We have been loyal customers frequenting Pizzaiolo on the average of 2 times per month over the past 8 years. We’ve experienced a decline in the service since the manager left along with one of our favorite, long-standing waitresses. The experience is just not the same and this last visit was the clincher. It’s such a shame because it’s our favorite go-to restaurant for our family, and now we feel like we need to move on. Such a disappointment."
