"Extremely disappointing experience overall. Upon arrival, we were informed that several menu items were unavailable, including ropa vieja, empanadas, passion fruit shakes, and mango. Half of the items we requested were not available. The food itself was underwhelming, with my wife's fries being cold to the touch and my saffron rice being room temperature and stale. We settled on a cuban sandwich, which was okay but also lukewarm. The shakes took a long time to arrive, and I had to go ask for them. To make matters worse, the customers seated after us were served mango shakes, despite being told they were out of mango. The ratings for this restaurant are difficult to understand based on my experience. While I enjoy Cuban and Caribbean cuisine, I do not plan on returning to this establishment."
