House Mac And Cheese
Summit Lounge

Summit Lounge

918 Heritage Park Blvd, Layton, UT 84041, 84041-5609, United States

Bars • Food • Beer • Asiatic


"I've been wanting to try this place for a long time. On Jan 28th, 2023, my wife and I finally made it. We arrived around 6:30. We sat at the bar facing the west. Through the night we migrated to the end of the bar nearest the side door to make room for other people at the bar. The female and male bartenders were welcoming and provided great service. I asked the female bartender if she could make a jalapeño margarita. She happily found a way to create a makeshift drink using jalapeño juice. Between my wife and I, we ordered eight drinks. These two bar tenders were truly professional and attentive to the customer's needs. Great staff. I'm retired AF and I appreciate the jet mural and the military theme in the room. Unfortunately, the female bartender left and a new female bartender, I think her name is Taylor, came on. The bar started getting busy and Taylor mentioned there were three parties that night. Later she asked us to move further down the bar so they could open a second line. From this point on there was no service on our side of the bar. My wife and I and another couple sat with empty glasses for about ten minutes. Since the bartenders weren't serving our side of the bar, I finally got in one of the two order lines. I ordered a double whiskey. Taylor said, I can give you a single whiskey. I said, ok, give me two single whiskeys. One for me and one for my wife. Taylor asked, does she have a drink in front of her? I replied, no, neither of us has a drink because no one has come to serve us. To which she replied, if you haven't noticed, we're pretty busy. I said, ok... let me close out my tab and we'll leave. I don't think I've ever met anyone so unprofessional and rude. If you know you have three parties, you know it's going to be busy. You have two door men, one cook and one DJ. The two bartenders exclusively served the two order lines and that side of the bar and she's going to tell me they're too busy? Busy? It should've been, I'm sorry we didn't have enough foresight to ensure we have enough bartenders for regular business and three parties. I guess they figured they are making enough money from three parties and the other customers were unnecessary and unwanted."