"Most of the time I come here the burgers are made exactly to specification. I love the bookmaker burger. The fries are golden, medium sized, crispy outside soft inside. I would give the food a 5 but there have been 2 times that the burgers are way over cooked, I like rare to medium rare. I have found when we go during the busy hours this is when it happens and the wait time is ridiculous. The last time we went when it was busy, we waited 50 minutes for our burgers and there was no apology or acknowledgment about this wait time nor any effort to ammend this. Because of this, my husband doesn't want to return. I continue to go on off hours when it is very slow. During these times the food is excellent as well as the choice of beer. Staff is kind and friendly at the times I choose to go."
