"This was the WORST experience I have ever had at any restaurant. I was so excited to try a new place in my area and as it was my birthday dinner, it was an extra special occasion for me. We sat for over ten minutes before anyone even acknowledged our existence. I then received THREE flat diet cokes before receiving a carbonated one. We waited over 30 minutes for our calamari appetizer, which was incredibly dry. I picked my first, second, and third choice entrees off the menu, and they were OUT OF EVERY SINGLE ONE. Then we finally settled on burgers. They were out of Parmesan cheese and brioche buns. And we waited ANOTHER 30 minutes for our burgers on top of everything. Even though the restaurant was basically empty. The only saving grace was our waiter, who said he would ask his manager if they could comp our appetizer and give me a dessert for my birthday. When he came back, the manager was unwilling to comp the calamari. We paid over $100 for two burgers and a dry appetizer. It was honestly one of the most disappointing restaurant experiences I have ever had. And it’s a real shame they didn’t even want to try to make up for the horrible experience. It was not a good birthday dinner for me, unfortunately."
